Legal

Privacy Policy

This policy explains how The Kismet House handles information collected through our website and lead notification services.

Company Information

The Kismet House is operated by The Kismet House LLC.

Information We Collect

We collect only the information needed to provide lead delivery and business notification services:

  • Business contact information, including business name and website
  • Lead alert enrollment information, including first name, last name, and role as a business owner or authorized user
  • Mobile phone numbers provided for SMS lead alerts
  • Email addresses
  • Information submitted through website forms, including contact requests
  • SMS consent status, along with the date, time, and page or form where consent was given
  • Lead information routed on behalf of a subscribing business through connected lead sources

How We Use Information

Information is used to:

  • Deliver, route, and format lead notifications for subscribing businesses
  • Send SMS lead alerts and service-related notifications to subscribers who have opted in
  • Respond to inquiries and provide customer support
  • Maintain records of SMS consent and opt-out requests
  • Operate, secure, monitor, and improve our services

We do not use mobile numbers collected for lead alerts to send unrelated marketing, and we do not sell consumer phone numbers.

How Lead Notification Services Work

A subscribing business connects approved lead sources such as Facebook Lead Ads, online advertising campaigns, landing pages, or website forms. When a new lead is received, the information enters a connected workflow and an SMS lead alert may be delivered to business owners and authorized users who have independently enrolled and opted in.

Consumers who submit a lead form are not automatically enrolled in SMS messaging by The Kismet House.

SMS Privacy

Message frequency varies based on lead activity and service usage. Message and data rates may apply.

Users can opt out of SMS communications at any time by replying STOP. Users can request assistance by replying HELP.

Mobile information, phone numbers, and SMS consent information are used solely to provide the requested messaging and lead notification services.

Mobile information will not be sold or shared with third parties for their promotional or marketing purposes.

Information may be shared with service providers only when necessary to operate the requested service, including communications, hosting, automation, and messaging infrastructure providers. These providers are independent third-party platforms and are permitted to use the information only to perform services on our behalf.

Service Providers and Automation Platforms

We may use third-party platforms for hosting, workflow automation, messaging delivery, and advertising lead retrieval. Those platforms are independent third-party services; referencing them does not indicate any partnership, sponsorship, or endorsement.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure.

Data Retention

We retain information for as long as needed to provide services, maintain records of SMS consent and opt-out requests, comply with legal obligations, and resolve disputes. Consent and opt-out records may be retained after service ends to demonstrate compliance.

Your Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, or to withdraw consent to SMS messaging. To make a request, contact us using the details below. You may withdraw SMS consent at any time by replying STOP.

Children's Privacy

Our services are intended for businesses and are not directed to children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating this page.

Contact Us

The Kismet House
18534 IH 37 S, Elmendorf, TX 78112
Phone: 830.463.6147